Ensuring a safe environment for your customers
Providing security solutions that consider your business and image comes naturally to Pro2Guard Security. With a dedicated service for the hotel and leisure industry, we are able to tailor our professional services to your exact needs and create a safe and comfortable environment for your staff and customers. Our professional security officers work hand-in-hand with your in-house team and it is our mission to meet your expectations and needs every time with reliable, robust and trusted solutions.
Working to support you
Our qualified and experienced security officers don’t act as an outside influence but integrate into your team, even down to their uniform, which is a reflection of your branding and business. This is just one example of how our hotel and leisure security is carefully aligned with the unique needs of the hospitality and leisure industry.
Regardless of whether you are a new or returning client, you can expect us to conduct a thorough assessment of your requirements before matching you to one of our security officers. In addition to being handpicked for your role, the designated officer will be fully experienced in incident reporting and handling.
All Pro2Guard Security officers are extensively trained and well equipped to handle all issues that could arise within a hotel and leisure setting, including protecting guests against assault or injuries, responding to unlawful conduct, and guarding against damage, theft and unauthorised access to premises. You can rely on our dedicated staff to not only deal with any potential altercations or unlawful activity swiftly, but in a manner designed to minimise disruptions.
Blending security with customer service
Our expertise goes beyond delivering a highly capable security officer to your premises. We believe our focus on unrivalled customer service is equally important. We recognise that customer service is an integral part of any hotel or leisure business and the skills of our SIA licensed security officers reflect this with each of our officers receiving continuous training in this area.
The unique blend of security and customer service ensures that your customers and guests feel comfortable throughout, with our officers acting as additional points of contact on the floor in public areas. Should you require discreet security services, our officers can act in a front of house role, meeting your customers’ needs while also observing the area.